Live Support For WF Clients Only

For Sales Questions Please Call

1.888.558.2446

Login ID
Password
 Find Login and Password

9 Articles: Page 1 of 1 
1
Checking Orders in Ecommerce

This movie demonstrates how to check your orders.

Video Link   Video Demonstration
2
Price shows zero in shopping cart but price exists in product

You can assign ANY field that is of type "Currency" as the field used to caculate the price in the shopping cart.

 

If you find that your prouct has a price yet it won't display in the shopping cart after "adding to cart".. Try this

 

Go to the "General Options" in your e-commerce page.  Look for the option called "Product Prices From" and make sure the proper currency field is selected.


See  attached image

3
Order Lists

How do I view and manage my orders?

 

View the video for an overview

Video Link   Video presentation
4
How do I add products?

Watch this video overview on adding products

Video Link   Video Demonstration
5
Editing product properties

Take a look at this video outlining the product property fields.

Video Link   Video Demonstration
6
Custom Options

You can add any type of custom option including price, size, type, etc.

 

Here is a video overview on using custom product options:

Video Link   Video Demonstration
7
How do I add a custom field or question to the checkout process?

You can edit the fields and layout of the checkout screens.

 

Take a look at this video for an outline:

Video Link   Video Demonstration
8
How can I get printable product pages?

You can enable a feature called "Printable Pages" in the General Settings of the e-commerce module.

 

This will allow a user to see a printable view of the page without the graphics so it prints properly.

9
How do I export my product list to a CSV file

You can export any products to a CSV file with our EXPORT CSV option.

 

You can also IMPORT products into Website Forge.  First you should EXPORT some products so you know what format your IMPORT CSV must be.

 

Please watch the following video to see how to export your products to CSV format.

Video Link   Video Demonstration
9 Articles: Page 1 of 1 
Search
 
This website built with the www.websiteforge.com web site builder
ecommerce web site design