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4 Articles: Page 1 of 1 
1
E-mail service overview

E-mail services consist of the following:

 

- POP3 Mailboxes that will store email

- SMTP Server that will send email

- Webmail interface so you can check your email when your not in your office

- Virus scanning of incoming and outgoing email

- Spam identification and redirection

 

We always suggest you read and send your email with an email client like Microsoft Outlook Express, Eudora, or another installed program on your computer.

 

You can always send and receive your email using webmail.  Web mail can be accessed by the address http://webmail.YOURDOMAIN.COM  (where YOURDOMAIN.COM is your own web site domain name)

 

We have videos available to explain how to create your mailboxes and how to configure Outlook Express

2
E-mail account setup

Below is a video demonstration showing how to setup your e-mail accounts.

 

In order to manage your mailboxes you must first:

  • Have a domain name
  • Have DNS enabled for your site

Most Website Forge customers will receive a FREE domain name or FREE transfer of their domain name as part of their web site purchase. 

 

If you find you can not "Manage your email" contact support@websiteforge.com and they can assist you with the final DNS and domain configuration to enable mail.

 

 

Video Link   Video Demonstration
3
Using Outlook Express for your e-mail

Outlook express is an e-mail client program that you can use to read and send email.

 

It comes with all versions of Windows.

 

Watch the video below to learn how to configure your Outlook to check and send mail.

 

Contact support@websiteforge.com with questions about this or other e-mail client configuration.

Video Link   Video Demonstration
4
How do I remove email marked as spam ?

Cause


Our E-mail Servers are able to identify ( and label ) approx. 80% of all Spam messages that are delivered to your account. Of course we are always fine tuning this feature to ensure that we can identify as much as possible...However, it's nearly impossible to identify ALL, without the possiblity of grabing some Legitimate e-mails in the process.

Resolution


Please click the link below for a video demonstration on how to automatically move these messages to a separate folder, or delete them completely.

Video Link   Video Demonstration
4 Articles: Page 1 of 1 
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